ICS2 72 – The operation attempted (for example an amendment or cancellation) is not allowed because the ENS/Entry Summary Declaration is not in the required lifecycle state.

System: ICS2

Error Code: ICS2 72

Explanation

The operation attempted (for example an amendment or cancellation) is not allowed because the ENS/Entry Summary Declaration is not in the required lifecycle state.

When it happens (Reason)

ENS filing in a wrong state.

Quick Fix

Check the current ENS lifecycle status (accepted, lodged, etc.). Confirm the operation allowed for that status in your ICS2 interface guide. If the ENS is in an earlier state, wait or re-submit the correct message type (e.g., use amendment flow only when amendment is permitted). If the state looks incorrect, retrieve prior messages/notifications for this ENS and raise a support ticket with the timestamps and message IDs.

Step-by-step resolution

Check the current ENS lifecycle status (accepted, lodged, etc.). Confirm the operation allowed for that status in your ICS2 interface guide. If the ENS is in an earlier state, wait or re-submit the correct message type (e.g., use amendment flow only when amendment is permitted). If the state looks incorrect, retrieve prior messages/notifications for this ENS and raise a support ticket with the timestamps and message IDs.

Keywords

ICS2 72, 72, error code