System: AIS
Error Code: BR 4180 (BR-4180)
Explanation
Refund not allowed if positive responses in history.
When it happens (Reason)
IF either of the these conditions are true: a. Status RELEASED AND exists (IM404 followed by RF409 POSITIVE) b. Status NOT_RELEASED AND exists (IM409 POSITIVE followed by RF409 POSITIVE) THEN RF415 is not allowed
Quick Fix
Check history for positive responses. If present, cannot refund; consult ROS. Resubmit without refund if needed.
Step-by-step resolution
Check history for positive responses. If present, cannot refund; consult ROS. Resubmit without refund if needed.
Keywords
BR 4180, BR-4180, BR4180, AIS, error code
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