Dear Customer,
We are currently experiencing delays in receiving responses from ICS2.
Some declarations may remain in Submitted status for longer than usual, and validation responses or rejection messages may also be delayed.
Please note that this is due to delays from the ICS2 side, and we are actively monitoring the situation.
Thank you for your patience and understanding.
Please reach out to us at support@icustoms.ai if you require any further guidance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article