ENS Well-Formed XML Error

Overview

An ENS submission may return a "Request body does not contain a well-formed XML document" error when unsupported characters are included in the declaration data.

Why ?

Check the information entered for the relevant contact.

For example, a special character such as "&" in the consignee name can cause the XML submitted to HMRC to be invalid.

Update the consignee name to remove the unsupported character and try submitting the ENS again.

Need Help?

If you need further assistance, contact the iCustoms Support Team: Contact Support Team