ENS Unauthorised Access or Submission Error

Overview

If you receive an unauthorised access or unauthorised to submit request error when submitting an ENS, your HMRC authentication may need to be completed or re-authorised.

Why ?

Re-authorise yourself for ENS submissions:

1. Go to Settings > HMRC Authentication > HMRC User Authentication.
2. Log in to the HMRC Gateway using your credentials.
3. Make sure you are using an Organizational EORI.
4. Ensure your organisation is subscribed to use the ENS service with HMRC.

After completing the authentication, try submitting the ENS again.

Need Help?

If you need further assistance, contact the iCustoms Support Team: Contact Support Team