How To Add Users In Your Account

Overview

The Add User section allows administrators to create a new user account in iCustoms. You can enter the user's personal and company information, assign a role, and provide access to the relevant products.

To Add a New User:

1. Log in to your iCustoms account.
2. Navigate to the Configurations section in the sidebar, then click Users.
3. From the user management section, select Add User.
4. Enter the required User Info.
5. Select the appropriate Role Access.
6. Select the required Product Access.
7. Click Save to create the user.

1. User Info

The User Info section contains the basic information of the user.

• First Name – Enter the user's first name.

• Last Name – Enter the user's surname.

• Email – Enter the user's email address.

• Phone – Enter the user's contact telephone number, including the appropriate country code.

• Designation – Enter the user's job title or designation.

• Company Name – Enter the name of the company associated with the user.

2. Role Access

The Role Access section allows you to assign a role to the new user.

Administrator

Select Administrator to provide the user with full access to all products and user-management functions.

An administrator can:

• Add users.

• Edit users.

• Delete users.

• Change user permissions.

Select the checkbox next to Administrator to assign this role.

3. Product Access

The Product Access section allows you to select the products that the user can access.

Depending on your account configuration, the available products may include:

• UPU – Universal Postal Union.

• ELO – Obligatory Logistics Envelope.

• ETSF – ETSF.

• Ros api – ros api.

• ICS2 – Import Control System - 2.

• ROS – Ireland Import and Ireland Export.

• PBN – Pre Boarding Notification.

• US Parcel – US Parcel.

• iZAP – iZAP.

• ENS – Safety and security import declarations.

• iMail – iMail.

• NCTS – NCTS5.

• CDMS – Import and Export Declarations.

• IDP – Intelligent Document Processing.

• Classification – Classification.

• Product Test – This group of product is for testing.

To provide access, select the checkbox next to the required product.

Save the User

After entering the user's information and selecting the required role and product access:

1. Review the information entered.

2. Make sure the appropriate role and products are selected.

3. Click Save to create the user.
   
   

If you do not want to create the user, click Cancel.

Need Help Adding a User?

If you are unable to add a user or are unsure which role or product access to assign, please contact the iCustoms Support Team for assistance. Contact Support Team